Contact Airela-Sim

We welcome questions, feedback, and corrections from travellers across England. Use the form below to send us a message. We aim to respond within 2 business days.

Our Contact Details

Address: 30 Grey Street, Newcastle upon Tyne, NE1 6AE, England

Phone: +44 191 496 0707

Email: [email protected]

Query TypeExpected Response Time
General information2 business days
Content corrections2 business days
Technical issues with site1 business day
Privacy and data requests5 business days
Press and media3 business days

We do not provide direct eSIM technical support. For issues with your Airalo plan, please contact Airalo support directly via the Airalo app.

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